Term of Use
INTRODUCTION This website is owned and operated by Carpatair S.A., having its registered office at 300246, no.15 str. Ion Ionescu de la Brad, Timisoara, Timis County, Romania, registered with the Trade Register under incorporation code J35/777/2003 and with Fiscal Code RO 4258968, share capital subscribes and paid 7.620.750,00 RON. For the purposes of these Terms of Use, “We”, “Our” and “Us” refers to Carpatair S.A. Our clients’ use of this website is subject to these Terms and Conditions as they are set below and all other notices, policies, and disclaimers contained on the website. In the event of a conflict between such other notices, policies and disclaimers and any of the terms and conditions set out in these “Terms of Use”, then the terms and conditions herein shall prevail. As the use of the website indicates agreement to be bound by these Terms, Our clients and visitors are asked to carefully review these Terms before using Our website. DATA PROTECTION Any personal information you supply to Us when you use this website will be used in accordance with Our Privacy Policy. Privacy Policy INTRODUCTION Carpatair understands the importance of safekeeping the privacy of its passengers and thus bounds itself to keep the confidentiality of the personal data acquired during the carriage contract concluded with its passengers, in accordance with Romanian regulations. Carpatair is registered under No. 1747 at the National Authority for the Supervision of Personal Data Processing. DATA COLLECTION WHO ARE WE? We, Carpatair S.A. or Carpatair, are an airline headquartered in str. Ion Ionescu de la Brad, nr. 15, Timisoara, jud. Timis, 300246, Romania and in providing our services to you we may collect your personal data, in the conditions provided below. At Carpatair, we are invested in protecting your personal data and we commit to processing your data in accordance with the applicable laws, including Regulation (EU) 2016/679 (General Data Protection Regulation) and the applicable national data protection laws. WHAT TYPE OF PERSONAL DATA DO WE PROCESS? The personal data that we process may include: HOW DO WE COLLECT YOUR DATA? We may collect your data directly from you, if we request it via our internet page, via internet, social media, email, over the phone or in person, or we can obtain it indirectly, from our partners such as travel agencies, travel brokers or any other such entities, from the national authorities or other third parties. WHICH ARE OUR LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA? Any data processing of your personal data, which may consist in the collection, recording, organizing, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination etc. shall be performed under one of the following legal grounds: Please note that you are entitled to withdraw your freely given consent at any time, through a written notice sent to our contact coordinates. WHAT ARE OUR PURPOSES FOR PROCESSING YOUR PERSONAL DATA? We may use your personal data for the purposes provided in the sections above (“Permitted Purposes”) or for other purposes strictly related to the above mentioned. Any additional processing purpose will be subject to prior notice to you and will only take place under one of the legal grounds provided by art. 6 GDPR. We will not use your personal data for creating profiles, nor will we use your personal data in order to make automated decisions based on automated processing. SHARING YOUR PERSONAL DATA We may share your personal data with other parties in the context of the provision of our services, if this is necessary for achieving the data processing purposes provided by this notice. In this regard, we might give your data to legal authorities, consultants and lawyers, to our providers e.g. ground handling service providers, or other service providers, or to our commercial partners- e.g. travel brokers, data agencies, other air transport companies. TRANSFERRING YOUR PERSONAL DATA ABROAD We may transfer your personal data to EEA countries or countries recognized by the European Commission as offering an adequate level of protection, if such transfer is required for the processing in accordance with the Permitted Purposes described above. In exceptional cases, if necessary, for the Permitted Purposes, we may transfer your personal data to third countries which were not recognized by the European Commission as offering an adequate level of protection. We will make sure that such international transfers are performed based on appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) as required by the GDPR (EU Regulation 2016/679) or other applicable legal provisions. You may contact us anytime using the contact details below if you would like further information on such safeguards. UPDATING YOUR PERSONAL DATA If any of the personal data that you have provided to us changes, for example if you change your name, surname or your email address or if you wish to cancel any request addressed to us, or if you become aware we have any inaccurate personal data about you, please e-mail us at office@carpatair.com. We will not be responsible for any loss arising from any inaccurate, inauthentic, insufficient or incomplete personal data that you provide to us. HOW LONG WILL WE PROCESS YOUR PERSONAL DATA FOR? We will process your personal data only as long as it is reasonably necessary for the Permitted Purposes or until when you withdraw your consent (if applicable) and: YOUR RIGHTS IN RELATION TO PERSONAL DATA PROCESSING Subject to certain legal conditions, you have the following rights in relation to the processing of your personal data: If you wish to exercise the rights detailed above, please contact us using the following contact details: To comply with our legal data security and confidentiality obligations, when you exercise one of your rights as a data subject, we may request you to prove your identity by providing us with a copy of a valid identification document or any other information which is necessary to verify that the request came for the entitled data subject. We will consider all requests or complaints which we receive from you and we will respond to each and every one of them in the most transparent way, within the terms provided by the law. If you are not satisfied with our response or you consider that we do not process your personal data in compliance with the applicable legal provisions, you may lodge a complaint with the Romanian supervisory authority: The National Supervisory Authority for Personal Data Processing, headquartered in 28-30 Gheorghe Magheru Blvd., Bucharest, Romania or you can file a legal action to the competent courts. DATA SECURITY Carpatair uses appropriate technical and effective security measures to protect the data administered against loss, misuse, unauthorized access, change and deletion. Carpatair’s security measures are being continuously improved according to the technical development. LINKS TO OTHER WEBSITES Certain pages on Carpatair’s website have links to the websites of other companies. CONTACTS For questions, remarks or complaints about the protection of personal data by Carpatair or should you wish to lodge an objection against the use of your personal data by Carpatair, please send your written request, accompanied by a copy of your proof of identity, to: CHANGES For this reason, please check regularly for the most recent version of Carpatair’s privacy policy. PROPERTY RIGHTS All trade marks, brands, copyright, database rights and other intellectual property rights in the materials on this website (as well as the organization and layout of this website) together with the software are owned either directly by Us or by Our licensors. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the software whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for personal non-commercial use. LIMITS OF USE Our website may only be used in accordance with these “Terms of Use” and for lawful and proper purposes in compliance with all regulations, applicable laws and codes of practice practiced within Romania or within other jurisdiction from which the website is accessed. Specifically, Our clients and visitors agree not to commit acts of misuse of this website, such as (but not limited to): COPYRIGHT AND TRADEMARK NOTICES All contents, images, and logos on the website are: Copyright © 2005 Carpatair and/or its suppliers. All rights reserved. Other products and company names mentioned in the website may be the trademarks of their respective owners. AVAILABLE SOFTWARE Any software available on Our website for download is the copyrighted work and property of Carpatair and/or its suppliers. Use of such software is governed by the user’s license terms. For any software not accompanied by a license, the following shall constitute the License: Carpatair and/or its suppliers will grant the website’s visitors a personal, nontransferable license to use the software for viewing and otherwise using the website in accordance with these “Terms of Use”, and for no other purpose. LINKS TO THIRD-PARTY WEBSITES The website may include links to third-party internet sites, links which were included in Carpatair’s website for the sole purpose of visitors’ convenience and reference. Carpatair does not operate, control in any respect and thus, does not imply or intend endorsement of any material, information, products or services contained on or accessible through such third-party internet sites. Third parties that wish to establish links to this website should notify Carpatair of their intention prior to doing so. Carpatair reserves the right to deny permission for any such links to this website. In the event permission is given for any such links, Carpatair is not under any obligation to establish reciprocal links with the third party. INDEMNITY Using the website, Our clients and visitors must agree to indemnify Carpatair and/or its suppliers from and against any and all liabilities, expenses (including attorneys’ fees), and damages arising out of claims resulting from their use of the website, including without limitation any claims alleging facts that if true would constitute a breach of these “Terms of Use”. WEBSITE CHANGES Carpatair reserves the right to make any changes and/or improvements to the information, services, products and other materials on its website, or terminate the website at any time without prior notice. Our clients’ and visitors’ continued use of the website following any such modifications shall constitute acceptance of such modifications. GENERAL These “Terms of Use” shall be deemed to have been made in Romania and will be governed and interpreted in accordance with the Romanian law, without giving effect to any principles of conflicts of law. Our clients and visitors agree that any action at law arising out of or relating to their use of this website or these “Terms of Use” shall be filed only before the Courts of Romania and, hereby, consent and submit to the personal jurisdiction of such court for the purposes of litigating any such action. A printed version of these “Terms of Use” and all other notices, policies, and disclaimers contained on the website will be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. If any provision of these “Terms of Use” shall become or be declared unlawful, void or for any reason unenforceable, such provision shall not affect the validity and enforceability of any remaining provisions. These “Terms of Use” refer only to the use of this website and separate terms and conditions apply to airline carriage and other services. Clients and visitors acknowledge that no joint venture, partnership, employment, or agency relationship exists between them and Carpatair as a result of the “Terms of Use” or your use of the website.
Carpatair strives to handle with great care the personal details of its passengers, prospective customers and the visitors to its website, pursuant to the stipulations of the Romanian Law no. 677/ 2001 concerning the persons’ protection as regards the processing and free circulation of the personal data. Carpatair is also pursuant to the stipulations of the Law no. 506/ 2004 as concerning the processing of personal data and protection of private life in the electronic communication sector.
As Carpatair cannot be responsible as to how these companies handle personal data, visitors are advised to read carefully the policy (or statements) of these sites in regard to how they process and protect personal data since the conditions offered by these sites may not be the same as those offered by Carpatair.
Carpatair reserves the right to revise its privacy policy from time to time.