Baggage Rules

HAND BAGGAGE

1. STANDARD HAND BAGGAGE ALLOWANCE

Dear Customers,

For safety and convenience, each passenger is allowed to carry one single item of hand baggage that may not exceed 5 kg in weight and dimensions may not exceed 55cm x 40cm x 20cm. These dimensions include wheels, handles, side pockets, etc.

The hand baggage will be carried by you in the passenger cabin and must be placed under the seat in front of you, or in the baggage overhead compartment.

Due to lack of space in the cabin or due to security and/or safety reasons extra baggage/oversized baggage might be refused at the boarding gate or the stairs of the aircraft, or placed in the cargo holds compartments.

We recommend you to carry in your cabin baggage all your documents and valuable items (for instance, passport and any other means of identification, visa, international vaccination passport, international health insurance certificates, travel documents, securities, negotiable papers, electronic equipment, money and credit cards, jewelry, medication).

2. PROHIBITED ITEMS IN THE HAND BAGGAGE OR ON ONE’S PERSON 

Due to security reasons, passengers are not permitted to carry the following articles into security-restricted areas and on board an aircraft:

  • guns, firearms, and other devices that discharge projectiles — devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:
    — firearms of all types, such as pistols, revolvers, rifles, shotguns,
    — toy guns, replicas, and imitation firearms capable of being mistaken for real weapons,
    — elements or parts of firearms, excluding telescopic sights,
    — compressed air and CO 2 guns, such as pistols, pellet guns, rifles and ball bearing guns,
    — signal flare pistols and starter pistols,
    — bows, cross bows and arrows,
    — harpoon guns and spear guns,
    — slingshots and catapults;
  • stunning devices — devices designed specifically to stun or immobilize, including:
    — devices for shocking, such as stun guns, teasers and stun batons,
    — animal stunners and animal killers,
    — disabling and incapacitating chemicals, gases and sprays, such as mace, pepper sprays, capsicum sprays, tear gas, acid sprays and animal repellent sprays;
  • objects with a sharp point or sharp edge — objects with a sharp point or sharp edge capable of being used to cause serious injury, including:
    — items designed for chopping, such as axes, hatchets and cleavers,
    — ice axes and ice picks,
    — razor blades,
    — box cutters,
    — knives with blades of more than 6 cm,
    — scissors with blades of more than 6 cm as measured from the fulcrum,
    — martial arts equipment with a sharp point or sharp edge,
    — swords and sabres;
  • workmen’s tools — tools capable of being used either to cause serious injury or to threaten the safety of aircraft, including:
    — crowbars,
    — drills and drill bits, including cordless portable power drills,
    — tools with a blade or a shaft of more than 6 cm capable of as a weapon, such as screwdrivers and chisels,
    — saws, including cordless portable power saws,
    — blowtorches,
    — bolt guns and nail guns;
  • blunt instruments — objects capable of being used to cause serious injury when used to hit, including:
    — baseball and softball bats,
    — clubs and batons, such as billy clubs, blackjacks and night sticks,
    — martial arts equipment;
  • explosives and incendiary substances and devices — explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:
    — ammunition,
    — blasting caps,
    — detonators and fuses,
    — replica or imitation explosive devices,
    — mines, grenades, and other explosive military stores,
    — fireworks and other pyrotechnics,
    — smoke-generating canisters and smoke-generating cartridges,
    — dynamite, gunpowder, and plastic explosives.

Please remove those objects from your hand baggage and place them in your checked baggage, otherwise, they will be confiscated by airport security officers. These regulations also apply to objects purchased at the airport.

There are certain items that you are not allowed to carry either in your hand baggage or in your checked baggage. If your baggage contains one of these items, the check-in agent may ask you to take it out and you may carry it only as cargo.

You shall never carry anything on the flight that does not belong to you or on behalf of someone else.

If you have a suspicion that an item has been placed on your baggage without your knowledge, you shall check your baggage before arriving at the airport or you shall inform the check-in agent immediately if you arrived already at the airport.

 

3. NEW EU SECURITY RULES AT AIRPORTS FOR LIQUIDS IN HAND BAGGAGE

Only certain liquids may be carried as hand baggage and they must be presented at security.

The rules below apply to all liquids, aerosols, gels, pastes, lotions, foams, creams, jams, liquid/solid mixtures, and other items of similar consistency.

  You can transport the following liquids as hand baggage

  • duty free liquids purchased from the airport or airline company
  • liquids in containers of 100 ml or less, packed in a single transparent, re-sealable 1-litre plastic bag. The content of the plastic bag must fit comfortably in the plastic bag.
  • medicines & special dietary products, such as baby food, vital for the trip. You may be asked for proof of authenticity
  • Each passenger may carry only one bag of liquids

Airport security control:

  • Present your liquids separately from other hand baggage for screening at security
  • Exceptionally, security may open bottles or containers for screening
  • Exceptionally and solely for security reasons, liquids may not be permitted

Traveling with duty-free liquids:

  • Starting 31st January 2014, duty-free liquids purchased from any airport or airline company, may be carried as hand luggage
  • Your duty-free liquid and receipt must be sealed at the time of purchase inside a security bag with a red border
  • Do not open the security bag until you arrive at your final destination
  • The security officer may need to open the security bag for screening. In case you have a connecting flight at another airport, please alert the security officer so your duty-free liquids may be re-sealed in a new security bag.

In case you wish to transport larger amounts of liquids, you should carry them in the checked baggage.

Attention! If the liquids carried in your hand baggage exceed the limit allowed or if they are carried in an unsealed bag, the items will be confiscated by the security officers.

 

For further details or assistance, please contact Carpatair.

 

 

CHECKED BAGGAGE

1. STANDARD CHECKED BAGGAGE ALLOWANCE

Dear Customers,

Our major concern is to ensure major safety and comfort of your flight. Depending on the destinations you will travel to, there are safety restrictions that limit the weight of your checked baggage. Therefore, you will be informed by your travel agent, group leader or organizer of your flight on the checked baggage weight and dimension restrictions.

Our standard service refers to the carriage of one piece of checked baggage up to 20 kg per passenger.

Infants may travel with one piece of checked baggage up to 15 kg per checked baggage.

Additionally, adults travelling with infants are allowed to carry a collapsible stroller.

The standard maximum dimensions of the checked baggage must not exceed 203 cm or 80 in (length + width + height), wheels, handles, side pockets, etc. included. The transport of baggage exceeding the maximum single item, weight of 32 kg and/or the maximum dimensions of 203 cm, is subject to special transport conditions and has therefore to be pre-notified and confirmed by the airline.

We do understand that when leaving for a corporate event, a game or on holidays you might need to carry various personal effects such as particular clothing and equipment, thus exceeding the standard weight and/or dimensions advised by your group leader or travel agent. We will carefully look after a solution for you to be satisfied and will communicate it to the organizer of your trip.

Please mind that the carriage of additional pieces could result in additional fees payable in the airport, at the dedicated check-in desks, after our prior authorization.

We recommend you clearly label your checked baggage with your name and permanent address inside and outside each piece; it is advisable to use  strong baggage that can be locked.

When you check-in your baggage, you will receive a baggage identification tag for each piece.

Your checked baggage will be carried on the same aircraft as you, unless we decide, for safety, security or operational reasons, to carry it on another flight. In such cases, your checked baggage will be delivered to you at the specified address unless the law in the country of destination requires your presence for Customs clearance.

2. CHECKED BAGGAGE RESTRICTIONS

Checked baggage may not contain the following items:

  • Fragile item
  • Foodstuffs
  • Valuable items
  • Perishable items
  • Dangerous goods
  • Negotiable papers
  • Travel documents
  • Business documents
  • Electronic/electrical devices

For safety and security reasons, you must not accept baggage belonging to someone else.

Since our flight service is delivered to you through intermediaries, we kindly recommend that you check your free baggage allowance stated on your journey confirmation and contact your group leader or travel agent for any further information.

LIST OF PROHIBITED ARTICLES

Passengers are not permitted to carry the following articles in their hold baggage:

  • explosives and incendiary substances and devices — explosives and incendiary substances and devices capable of being used to cause serious injury or to pose a threat to the safety of aircraft, including:
    — ammunition,
    — blasting caps,
    — detonators and fuses,
    — mines, grenades, and other explosive military stores,
    — fireworks and other pyrotechnics,
    — smoke-generating canisters and smoke-generating cartridges,
    — dynamite, gunpowder, and plastic explosives.

For details on how to transport the DANGEROUS GOODS or if you are not sure whether an article is prohibited or not, please contact Carpatair.

DANGEROUS GOODS

There are certain items that you are not allowed to carry either in your hand baggage or your checked baggage, or you may carry them only in certain conditions. These forbidden articles, called dangerous goods, pose a risk to health, safety, property, and the environment.

If such forbidden items are discovered in your baggage, Carpatair will refuse to carry them as such. You can still transport them as air cargo provided all the packing conditions are fulfilled according to the current IATA Dangerous Goods Regulations. Please inform us by the time of booking whether you want to transport some of the items listed below or similar articles.

Dangerous goods include items like fireworks, aerosols, medical or clinical thermometers, lithium batteries, bleaches, paints, varnishes, safety matches or lighters, resins, medicinal or toilet articles, alcoholic beverages, heat producing articles, camping stoves etc.

This is a non-exhaustive list of dangerous goods:

  • Cigarette lighters/matches
  • Compressed gases – deeply refrigerated, flammable, non-flammable and poisonous such as propane, butane, oxygen, liquid nitrogen, aqualung cylinders
  • Corrosives such as acids, alkalis, mercury, mercury-containing thermometers, barometers and wet cell batteries
  • Explosives – fireworks, flares, sparklers, detonators, fuses, grenades, mines or other explosives
  • Smoke canisters and smoke cartridges
  • Flammable liquids and solids such as lighter fuel, paints, thinner and firelighters, gasoline, methanol
  • Radioactive materials including medicinal or commercial isotopes
  • Personal medical oxygen devices that utilize liquid oxygen
  • Security-type equipment such as attaché cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material
  • Oxidizing material such as bleaching powder, peroxides
  • Vehicle fuel system components that have contained fuel, or rests of it
  • Weapons such as disabling sprays e.g. tear gas, mace, pepper spray
  • Weapons and ammunition
  • Poisons and infectious substances such as pesticides, weed killers and live virus materials, rat poison, infected blood
  • Hover boards, self-balancing single or multi-wheels, mini Segways
  • Other dangerous articles such as magnetized material, offensive or irritating materials

Warning! Carrying dangerous goods in baggage aboard an aircraft is unlawful, and violators may be subject to legal prosecution and penalties.
Please mind that part of the responsibility for your own and other passengers’ safety lies within yourself.

WEAPONS AND AMMUNITION

You may wish to carry your sporting or hunting weapons or ammunition with you. This is possible as long as you submit to Carpatair regulations. Weapons or ammunition with explosive or incendiary projectiles may not be carried as hand  baggage. Any arms and ammunition, which are permitted for transportation, must be checked and carried in the hold compartment. Carriage in the cabin is not permitted.
The kinds of arms you may carry with you in your checked baggage are listed below:

  • Sporting guns, sporting pistols/revolvers and sporting rifles
  • Hunting rifles
  • Other small defence arms, such as knives, daggers, stilettos etc.

Whenever you decide to take such baggage with you, please consider the following conditions:

  • Prior notification at the time of booking is required.
  • Weapons must be unloaded (i.e. free of ammunition), suitably packed for carriage and packed separately from ammunition.
  • Weapons must be packed in a strong rigid container made of wood, metal, fibre, polystyrene etc.

You may take only 5 kg of ammunition per person, for your own personal use.

Ammunition must be:

  • Packed separately from the firearm.
  • Protected, inside the container, against shock and secured against any movement during flight.
  • Packed in such a way that it cannot function accidentally.
  • Packed in aluminium or steel drums or boxes, or wood / fibreboard packaging, or other than metal packaging.

Please note that Carpatair does not provide such containers and you are required to pack your arms and ammunition properly before departure.
In some airports, special security handling fees may apply for the transportation of arms and ammunition. For further details or assistance, please contact Carpatair.

LOST & FOUND BAGGAGE

We are aware that, unfortunately, baggage happens to be delayed, misdirected, damaged or sometimes lost.

For such inconveniences, we apologize in advance and assure you of our entire support throughout the tracing and delivering process.

Furthermore, we are trying to minimize these unpleasant events as much as possible.

Nevertheless, whenever you do not find your baggage in the arrival area, you should address the Lost & Found Offices immediately.

At the desk, you will be asked for some information that the lost & found agent needs from you to fill out a lost or damaged baggage report (PIR) detailing the model, color, and content of your baggage. Your bag tag given to you when you checked your baggage will also be required, along with your contact details. On that document, you will also find a telephone number where you can inquire about the status of your baggage.

Once the report has been completed, we will trace your baggage by “World Tracer’, a worldwide computerized system for baggage tracing actions and management.

The search of your baggage begins as the data of the PIR have been processed by the computer and it continues at the local stations for 5 days. From time to time, you are informed of the latest news about tracing your baggage. If your baggage has not been found after 5 days, on the 6th day you will be asked to fill out a baggage questionnaire, in which you are asked for the content of your baggage. Now, the tracing process is taken over by the Timisoara Lost & Found Central Office. After the time limit has expired (40 days), the procedure for baggage liability limitations applies.

COMPLAINTS FOR DAMAGED BAGGAGE

If your checked baggage has been damaged, you must complain in writing to us as soon as you discover the damage or within seven days from the date you received the checked baggage, at the latest. If these conditions are not met, Carpatair can decline any liability.

Carpatair is not liable for the damage to baggage caused by delay if we prove that we took all reasonable measures to avoid the damage or if it was impossible for us to take such measures.

BAGGAGE LIABILITY LIMITATIONS

We advise you to keep your valuable objects in your hand baggage, not in the checked baggage.

Carpatair is not liable for the loss, damage, or delay in the delivery of the following items carried in your checked baggage, with or without the knowledge of Carpatair:

  • Fragile or perishable articles, money, credit cards, cheques, jewelry, precious metals, valuables
  • Negotiable papers, bonds, shares, electronic equipment, computers, securities, and keys
  • Business documents, share certificates, bonds, or other valuable documents
  • Documents, passports and other identification documents, samples, medicals, forbidden items

For further information, please read Liability Limitations.